Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen steps to fix Outlook not opening to see if another process is running.

Users can effortlessly use this software to recover their damaged or orphaned PST files in Outlook and resolve related errors. The topmost part of this wizard is that you can easily recover PST Files up to 80GB, or in simple terms, there is no limitation for file size. In case your Outlook PST is corrupt or damaged, you can always look for third-party Outlook PST Repair Tool to fix the issue. Inbox Repair Tool or ScanPST.exe is a free utility provided by Microsoft.

This helps to pin down the culprit that causes Outlook to freeze. A conflict with Outlook may occur with applications like desktop search, PDF software, or other Microsoft 365 tools that interact with your email account. Outlook not responding may be a frustrating error, but with the appropriate troubleshooting steps, you can often steps to fix Outlook not opening resolve the problem on your own. Checking your internet connection and updating Outlook helps to fix this. Moreover, you can manage add-ins and follow the other tips outlined in this blog. In fact, you can get your email client back to its responsive and efficient self, allowing you to regain control of your email communication.

Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. Step 2 - Follow these instructions to install your Office application. Step 1 - Follow these instructions to uninstall your Office applications.

Find solutions to common problems or get help from a support agent. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind.

Outlook will detect this and asks if you want to start Outlook in Safe Mode. Select "Update Options" and then choose "Enable Updates". If prompted to allow Outlook to make changes to your computer, select Yes.

Update the account information with the one you received from your email provider or from the POP and IMAP server name reference topic. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. Outlook will configure most settings automatically. If Outlook shows Disconnected at the bottom of the status bar, this issue may occur due to improper Autodiscover resolution. Run Test E-mail AutoConfiguration to confirm Autodiscover is resolving to Intermedia servers which helps Outlook to connect properly.

It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above link is for desktop Outlook for Windows. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. If you can't receive new email messages, there are several troubleshooting steps you can take.

Sometimes, antivirus real-time scanning can slow Outlook down. Configure your antivirus software to exclude Outlook files or processes from real-time scans to avoid interference. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.

Especially if you’re using a different version of Windows, this can break compatibility with Microsoft Outlook or Outlook configuration files. If Outlook still misbehaves, your antivirus might be the steps to fix Outlook not opening culprit. Make sure Outlook is on your antivirus’s trusted list, and if it’s still acting up, temporarily turn off your antivirus to see if that’s the problem. Outlook is a bit of a memory hog, and if you have too many other programs running, it mightn’t get enough memory to work properly. In other words, you can try closing other apps to give Outlook some breathing space. To troubleshoot the "Outlook Stops Responding" issue effectively, you’ll need to identify specific causes or causes in your scenario.

If the self-help doesn't solve your problem, scroll down to Still need help? Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user. We will update this article as soon as we have more information on a fix. While we fix the problem, you can send the file as a OneDrive link. The root cause has been isolated to a bug introduced in build 8962, which was partially reverted, and further mitigation efforts are ongoing.