Upgrade to Microsoft Edge to Fix Outlook troubleshooting hub take advantage of the latest features, security updates, and technical support. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. If the images in these topics don't match what you see on your screen, you might be using a different version of Outlook. Occasionally, classic Outlook tries to run a process in the background.

The procedure is secure and doesn’t lead to any loss of data. But little tools that add extra features to Outlook can be the reasons for Outlook corruption. The recipient display properties are changed to be consistent with the recovered recipient table. As soon as this operation is complete, other algorithms are run to collect all the orphaned messages and to put them in an Orphans folder. To start the Inbox Repair tool manually, locate one of the folders by using Microsoft Windows Explorer, and then Fix Outlook troubleshooting hub double-click the Scanpst.exe file. As the process concludes, you can preview all repaired content across the platform.

Some users may not be able to empty their Deleted Items folder. We will update this article as soon as we have more information on a fix. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.

We can teach you how to repair a corrupted file, but to prevent it from happening to other files, we recommend investigating the root cause of the corruption. In that case, you may need to take harsh steps to remove it, as leaving it unattended can harm system files and exploit sensitive information. If you’ve tried everything and Outlook still isn’t working, it might be time to use a trusted and automated Outlook data file repair tool. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder.

Corrupted profiles frequently prevent Outlook from progressing past the loading screen. Creating a new profile establishes a clean environment for Outlook to start. I have found that when this happens its due to the Account in windows needing to be updated. If you close outlook(make sure its not in the system tray) then click on start and type Domain, then find Access work or school. You should see the Microsoft account, click on it and disconnect it.

If the check box is cleared, the service or startup program doesn't run when you restart the computer. Repairing your Office programs can resolve issues with Outlook not responding or freezing. Errors in Microsoft 365 files are repaired automatically. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. Outlook may remain stuck if other Office applications or processes are running in the background.

You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape. Even with big players like Gmail, Outlook is a favorite among Android users. The app integrates well with other cloud services, so storing files in other online storage apps like Dropbox is easy. Plus, you can safeguard your messages by toggling an App lock in your settings. Just note that if you are a frequent app user, you cannot import and export PST files inside the app.

If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If you have Outlook in your startup folder, remove the shortcut from the startup folder. Sometimes outdated or over-protective anti-virus / anti-spam programs can conflict with Outlook or with one of your Outlook add-ins. As a result, the Fix Outlook troubleshooting hub anti-virus blocks the add-in and prevents Outlook from functioning properly.

Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above Fix Outlook troubleshooting hub link is for desktop Outlook for Windows.

Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information. If you've successfully sent and received email from classic Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened. If you're trying to set up an iCloud account, follow the Fix Outlook troubleshooting hub steps in Add or manage an iCloud email account in Outlook. For Gmail accounts, see Add a Gmail account to Outlook. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart.