Keep in mind this does take a while, and it’s usually best done after the user has left for the day. Check to make sure you’re connected to the internet and logged in to HubSpot. Given the wide variety of troubleshooting Outlook startup issues Outlook issues that can exist, there is no go-to solution that will fix them all.

To avoid any issues, employees may be advised to switch troubleshooting Outlook startup issues back to the classic version of Outlook. The dashboard's performance tab identifies potential performance issues and correlates with common root causes. This information can be used to inform support teams to assist in making appropriate decisions, such as changes to the application or upgrading the affected devices. In some cases, the ScanPST.exe freezes or fails to repair a corrupt PST file. This happens when the PST file you are trying to repair is large, severely corrupt, or encrypted.

Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. If one of these resolves your problem, close the app and continue working. Use the classic Outlook advanced diagnostics troubleshooter to create a detailed configuration report. Receive Community updates and events in your inbox every Monday morning. A lot of times, a user will click on something by accident and change their view and be unsure of how troubleshooting Outlook startup issues to get it back.

In this case, you’ll have to remove your app’s cache to resolve your issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If your issue with Outlook persists, use the repair tool’s "Online Repair" option to fix your app problems. This option takes longer than the first one and requires an active internet connection to resolve your app issues.

Sometimes you send an email and discover later that it is not delivered to the intended recipient. By following this checklist, you can systematically troubleshoot and resolve most common email sending issues. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com.

Julia Gulevich is an email marketing expert and customer support professional at Geminds LLC with more than 15 years of experience. Author of numerous blog posts, publications, and articles about email marketing and deliverability. The recipient’s server may send a bounce notification explaining why it could not deliver the message. But it doesn’t happen all the time and you may not even know that the recipient didn’t receive your email. This kind of situation can be very frustrating, especially if the content is urgent or vital.

Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have troubleshooting Outlook startup issues frozen.

Start Outlook in safe mode to fix "Processing" screenIn Windows 10, choose Start, type Outlook.exe /safe, and press Enter.In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter.In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.

Bug fixes, new features, and performance enhancements are released regularly. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. Check the status bar at the bottom of the screen. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still occurs when you use the new profile.

Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite. This happens to accounts that are configured in the iOS Mail app. Another options is to use the Filter Email button on the ribbon.